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Knowledge base
General
FAQ
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Getting Started
0
Definitions & Terms
1
CarePrograms: What is Content Hierarchy?
Patient
Information About Doctella
1
I received something via email/text message from Doctella. What does Doctella have to do with my health care provider?
General Usage
17
How do I log in to Doctella?
How do I change or reset my password?
How do I change or reset my security questions?
Will I incur charges receiving text messages to my phone from Doctella?
Do I have to sign up for a Doctella account to view CarePrograms from my health care provider?
See all 17 articles
Desktop vs. Mobile Web vs. App
0
Troubleshooting
1
My email from my doctor isn't coming.
Provider
General Questions
6
Who uses Doctella?
How can Doctella benefit my practice?
Which Doctella package is right for me?
How can a Doctella support specialist help me?
Can Doctella be integrated with our existing EHR system?
See all 6 articles
Packages/Billing
2
Which Doctella package is right for me?
How do Doctors Sign-up and Pay for Doctella?
Login
2
How do I login to Doctella?
How do I change or reset my security questions?
Studio & App Creation
12
Page Creation: How can I make edits to my page?
Page Creation: How do I add my picture and/or my practice's logo?
Page Creation: How do I change or remove the background picture on my page?
Page Creation: I want to include documents and videos from my clinic to my page. How do I do this?
CarePrograms: How do I add a new CareProgram?
See all 12 articles
Implementation
1
Anonymous mode parameters for provider page or CareProgram page
Troubleshooting
2
I'm having trouble logging into my account.
Doctella isn't working or loading
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Help Desk Software
by Freshdesk
