This depends on your goals, how many users you envision receiving your CarePrograms and if you need any help from our digital experts to build your CarePrograms and implement them with your practice or workflow. Doctella charges on a per-patient basis and charges per hour on consulting.  If you would like to discuss with one of our Support Specialists to learn more about the different packages, please call our support line or email us at

  • If you want to create a CareProgram, send to a few patients, do not need any of the pro-features and do not need any help from our specialists, go with the Freemium package. You can get started today, all by yourself. 
  • If you want to create a CareProgram with all of our pro-feature capabilities, send to patients you see regularly and get the help from our expert consultants, go with the Innovators package. Please reach out to us at to let us know that you would like to pursue an Innovators Package and we will get you all set up. 
  • If you are a larger system anticipating sending to a very large number of patients, contact us for an enterprise package.

What is included in consulting hours:

  • Convert documents into content
  • Convert questionnaires into CarePrograms
  • Convert protocols and workflows into CarePrograms
  • Consult on novel CareProgram applications
  • Transcribe content from recordings or phone call
  • Feedback/revisions on content, especially from standpoint of patient-friendliness
  • Feedback on what works and doesn't work based on other implementation sites
  • Discuss how to integrate into workflow
  • Discuss how best to implement with patients
  • EMR integration
  • Set up customized dashboard views for easy patient monitoring
  • Receive population health data and insights
  • Anything else you can think of!